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The Importance of "Whoops" in Improving Treatment Outcome
“Ring the bells that still can ring, Forget your perfect offering There is a crack in everything, That’s how the light gets in.” Leonard Cohen, Anthem Making mistakes. We all do it, in both our personal and professional lives. “To err is human…,” the old saying goes. And most of us say, if asked, that we agree… — read more
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What is the Real Source of Effectiveness in Smoking Cessation Treatment? New Research on Feedback Informed Treatment
When it rains, it pours! So much news to relay regarding recent research on Feedback Informed Treatment (FIT). Just received news this week from ICCE Associate Stephen Michaels that research using the ORS and SRS in smoking cessation treatment is in print! A few days prior to that, Kelley Quirk sent a copy of our… — read more
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The Achieving Clinical Excellence Conference CALL FOR PAPERS
In October 2010, the first annual "Achieving Clinical Excellence" was held in Kansas City, Missouri. A capacity crowd joined leading experts on the subject of top performance for three days worth of training and inspiration. K. Anders Ericsson reviewed his groundbreaking research, popularized by Malcolm Gladwell and others. ICCE Director, Scott D. Miller translated the… — read more
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The "Fragile Balance": Putting the Pieces together at the 2013 Achieving Clinical Excellence Conference in Amsterdam, Holland
Dateline: May 8th, 2011 Copenhagen, Denmark It is with great pleasure and high expectations that I announce the second "Achieving Excellence Conference" to be held in Amsterdam, Holland on May 16th-18th, 2013. The title of the 2013 ACE conference is, "Putting the Pieces Together: The ‘Fragile Balance,’" emphasizing the steps, practices, and supports required for excellence in the field… — read more
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After the Thrill is Gone: Sustaining a Commitment to Routinely Seeking Feedback
Helsingor Castle (the setting for Shakespeare’s Hamlet) Dateline: May 8th, 2010, Helsingor, Denmark This weekend I’m in Denmark doing a two-day workshop on "Supershrinks" sponsored by Danish psychologist and ICCE Senior Associate and Trainer Susanne Bargmann. Just finished the first day with a group of 30 talented clinicians working diligently to achieve their personal best. The… — read more
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ICCE Membership Hits 1000!
Just yesterday, the membership of the International Center for Clinical Excellence burst through the 1000 mark, making it the largest community of behavioral health professionals dedicated to excellence and consumer-driven, outcome-informed clinical practice (CDOI). And there’s more news…click on the video below. — read more
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Learning, Mastery, and Achieving One’s Personal Best
Dateline: Sunday, April 25th, 2010 Chicago, IL There’s a feeling I get whenever I’m learning something new. It’s a combination of wonder and possibility. Even though I’ve been traveling and teaching full time for over 18 years, I still feel that get that feeling of excitement whenever I step on a plane: What will I see? Who will… — read more
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"What Works" in Holland: The Cenzo Experience
When it comes to healthcare, it can be said without risk of exaggeration that "revolution is in the air." The most sweeping legislation in history has just been passed in the United States. Elsewhere, as I’ve been documenting in my blogs, countries, states, provinces, and municipalities are struggling to maintain quality while containing costs of… — read more
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Outcomes in New Zealand
Made it back to Chicago after a week in New Zealand providing training and consultation. As I blogged about last Thursday, the last two days of my trip were spent in Christchurch providing a two-day training on "What Works" for Te Pou–New Zealand’s National Centre of Mental Health Research, Information, and Workforce Development. Last year… — read more
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Leading for a Change: The Training of Trainer’s (TOT) Chicago
I’m writing tonight from my hotel room at the River Rock Inn in Rockland, Ontario, Canada. For those of you who are not familiar with the area, it is a biligual (French & English) community of around 9,000 located about 25 km west of Ottawa. Today through Thursday, I’m working with the staff, supervisors, and agency administrators of… — read more
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Deliberate Practice, Expertise, & Excellence
Later today, I board United flight 908 on my way to workshops scheduled in Holland and Belgium. My routine in the days leading up to an international trip is always the same. I slowly gather together the items I’ll need while away: computer (check); european electric adapter (check); presentation materials (check); clothes (check). And, oh yeah, two decks of playing cards… — read more
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"What Works" in Norway
Dateline: Tromsø, Norway Place: Rica Ishavshotel For the last two days, I’ve had the privilege of working with 125+ clinicians (psychotherapists, psychologists, social workers, psychiatrists, and addiction treatment professionals) in far northern Norway. The focus of the two-day training was on "What Works" in treatment, in particular examining what constitutes "evidence-based practice" and how to… — read more
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Practice-Based Evidence Goes Mainstream
For years, my colleagues and I have been using the phrase "practice-based evidence" to refer to clinicians’ use of real-time feedback to develop, guide, and evaluate behavioral health services. Against a tidal wave of support from professional and regulatory bodies, we argued that the "evidence-based practice"–the notion that certain treatments work best for certain diagnosis–was… — read more