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Looking for Results in All the Wrong Places: What Makes Feedback Work?
As anyone knows who reads this blog or has been to one of my workshops, I am a fan of feedback. Back in the mid-1990’s, I began using Lynn Johnson’s 10-item Session Rating Scale in my clinical work. His book, Psychotherapy in the Age of Accountability, and our long relationship, convinced me that I… — read more
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The Impact of Mentors
Brendan Madden Scott D. Miller Jeffrey K. Zeig A little over month ago, I blogged about how the outcome and session rating scales were originally conceived of and developed. A few days prior to that, I wrote about where the whole idea of using measures to solicit feedback had started. In both instances, my teachers and supervisors played a… — read more
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Feedback, Friends, and Outcome in Behavioral Health
My first year in college, my declared major was accounting. What can I say? My family didn’t have much money and my mother–who chose my major for me–thought that the next best thing to wealth was being close to money. Much to her disappointment I switched from accounting to psychology in my softmore year. That’s when I first met Dr. Michael Lambert.… — read more