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Ohio Update: Use of CDOI improves outcome, retention, and decreases "board-level" complaints
A few days ago, I received an email from Shirley Galdys, the Associate Director of the Crawford-Marion Alcohol and Drug/Mental Health Services Board in Marion, Ohio. Back in January, I blogged about the steps the group had taken to deal with the cutbacks, shortfalls, and all around tough economic circumstances facing agencies in Ohio. At… — read more
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So you want to be a better therapist? Take a hike!
How best to improve your performance as a clinician? Take the continuing education mutliple-choice quiz: a. Attend a two-day training; b. Have an hour of supervision from a recognized expert in a particular treatment approach; c. Read a professional book, article, or research study; d. Take a walk or nap. If you chose a, b,… — read more
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Feedback Informed Treatment (FIT): A Worldwide Trend in Behavioral Health
In my prior blogpost, I reviewed exciting developments taking place throughout Canada regarding "feedback-informed treatment" (FIT). For those following me on Twitter–and if you’re not, please do so by clicking on the link–you already know that last week I was in Tunbridge, England for a two day training sponsored by the Kent-Medway National Healthcare Trust on "Supershrinks: Learning from the Fields… — read more
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O Canada! Leading the Way to Improved Behavioral Health Services
Last month, I traveled back and forth between the United States and Canada several times. First, I was in Edmonton working with several hundred dedicated social workers, case managers, and therapists at The Family Centre. A week later I traveled to Saskatoon, spending two days talking about outcome-informed clinical work at the Addiction Professionals Associational of Saskatchewan… — read more
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Implementing Consumer-Driven, Outcome-Informed (CDOI) Behavioral Health Services: The ICCE and 2010 Training of Trainers Event
This week I’m in Calgary, Canada. Last week, I was in Charleston, South Carolina. Next week, I’ll be in Marion, Ohio and Bay city, Michigan. In each instance, I’m working with the management and staff of public behavioral health agencies that are busy implementing consumer-driven, outcome-informed clinical work. Some of the groups are just beginning… — read more
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The Road to Clinical Excellence is Paved with Practice, Mistakes, & Hard Work
Last week, I received an email from friend and ICCE member David Claud. I’ve known Dave for the better part of a decade, having met–I believe–at a Ericksonian conference in Florida where he lives and works. He and the crew at the Center for Family Service in Palm Beach County figure prominently in the history… — read more
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Eruptions in Europe and in Research
Dateline: 11:20 am, April 18th, 2010 Today I was supposed to fly from Stockholm, Sweden to the far northern town of Skelleftea–a flight that takes a little over an hour. Instead, I’m sitting on a train headed for Sundsvall, the first leg of a 12 hour trip that will include a 6 hour bus ride… — read more
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Outcomes in New Zealand
Made it back to Chicago after a week in New Zealand providing training and consultation. As I blogged about last Thursday, the last two days of my trip were spent in Christchurch providing a two-day training on "What Works" for Te Pou–New Zealand’s National Centre of Mental Health Research, Information, and Workforce Development. Last year… — read more
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Excellence on a Shoestring: The “Home for Good” Program
Today I’m teaching in Christchurch, New Zealand. For the last two days, I’ve been in Nelson, a picturesque coastal town opposite Abel Tasman, working with the local DHB (District Health Board). If you’ve never visited, make a point of adding the country to your list of top travel destinations. The landscape and the people are second to none. (In… — read more
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Leading for a Change: The Training of Trainer’s (TOT) Chicago
I’m writing tonight from my hotel room at the River Rock Inn in Rockland, Ontario, Canada. For those of you who are not familiar with the area, it is a biligual (French & English) community of around 9,000 located about 25 km west of Ottawa. Today through Thursday, I’m working with the staff, supervisors, and agency administrators of… — read more
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The Future of Behavioral Health: Integrated Care & Entrepreneurship
Nicholas Cummings, Ph.D. Sometime in late 1986 I wrote a letter to Dr. Nicholas Cummings. As a then student-member of the American Psychological Association (APA), I was automatically subscribed to and receiving the American Psychologist. In the April issue, Dr. Cummings published an article, provocatively titled, "The Dismantling of Our Health System: Strategies for the Survival of Psychological Practice." … — read more
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The Turn to Outcomes: A Revolution in Behavioral Health Practice
Get ready. The revolution is coming (if not already here). Whether you are a direct service provider (psychologist, counselor, marriage and family therapist), agency, broker, or funder, you will be required to measure and likely report the outcomes of your clinical work. Jay Lebow, Ph.D. Just this month, Dr. Jay Lebow, a professor of psychology at the… — read more
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Outcomes in the Artic: An Interview with Norwegian Practitioner Konrad Kummernes
Dateline: Mosjoen, Norway The last stop on my training tour around northern Norway was Mosjoen. The large group of psychologists, social workers, psychiatrists, case managers, and physicians laughed uproariously when I talked about the bumpy, "white-knuckler" ride aboard the small twin-engine airplane that delivered me to the snowy, mountain-rimmed town. They were all to familiar with the… — read more
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"What Works" in Norway
Dateline: Tromsø, Norway Place: Rica Ishavshotel For the last two days, I’ve had the privilege of working with 125+ clinicians (psychotherapists, psychologists, social workers, psychiatrists, and addiction treatment professionals) in far northern Norway. The focus of the two-day training was on "What Works" in treatment, in particular examining what constitutes "evidence-based practice" and how to… — read more
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Are all treatments approaches equally effective?
Bruce Wampold, Ph.D. Late yesterday, I blogged about a soon-to-be published article in Clinical Psychology Review in which the authors argue that the finding by Benish, Imel, & Wampold (2008) of equivalence in outcomes among treatments for PTSD was due to, "bias, overgeneralization, lack of transparency, and poor judgement." Which interpretation of the evidence is correct? Are there… — read more
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Why ongoing, formal feedback is critical for improving outcomes in healthcare
Not long ago, I had a rather lengthy email exchange with a well-known, high profile psychotherapist in the United States. Feedback was the topic. We both agreed that feedback was central to successful psychotherapy. We differed, however, in terms of method. I argued for the use of simple, standardized measures of progress and alliance (e.g., ORS and SRS). In support… — read more
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Magical Moments in Kansas
Registrations are already coming in for the first International Conference on "Achieving Clinical Excellence." Earlier on this blog, I announced that internationally known researcher K. Anders Erickson, Ph.D.–the "expert on experts"–had agreed to present at the event. At that time, I also indicated that a number of internationally accomplished performers from a variety of professions (including psychology, business, medicine,… — read more